Friday, October 11, 2013

Emotional Intelligence Needed for Success in Business and the Workplace

Contact: Dr. Jim Wirth, human development specialist
Headquartered in Taney County
Tel: (417) 546-4431

FORSYTH, Mo. -- It requires more than expertise to have high performance in work and business.  It takes emotional intelligence (EI).

Emotional intelligence is a blending of thinking and feelings to make better decisions: using the skills of personal and social competence. When EI is scientifically measured it is called “Emotional Intelligence Quotient” (EQ).

There are many examples of how emotional intelligence can impact your work or job according to Dr. Jim Wirth, a human development specialist with University of Missouri Extension.

“First and foremost, research shows that executive EQ is directly related to setting the climate of the organization and sometimes has a 75 percent impact,” said Wirth.

According to Wirth, IQ (intelligence quotient) predicts career success at a research level from 5 percent - 10 percent, although earlier hypotheses were up to 25 percent. IQ predicts even less in career success for those who have already entered cognitively demanding fields, like medicine, law, and engineering.

“EQ however, is at least four times more predictive of job advancement than IQ, and this is true even among scientists,” said Wirth.

EQ becomes more important the higher a person goes up in an organization. In a study of top executives in 15 global companies, there was only one cognitive difference between star performers and average performers, and that was pattern recognition, (big picture thinking).  The emotional competencies were what differentiated star leaders from average leaders.

“At the highest levels of leadership, EQ accounts for almost the entire advantage. In the lower levels of job complexity, there is more of a direct relation between cognitive ability and job success. For example a smart machine operator will do better than one less bright,” said Wirth.

At the higher levels of job complexity (e.g., engineers and top executives), IQ does not predict high-level performance.  Rather IQ acts as an entry-level barrier according to Wirth.

For more information, contact Dr. Jim Wirth at the Taney County Extension Center, (417) 546-4431, or send him an email at

Every year, nearly half a million Missourians turn to University of Missouri Extension to gain practical knowledge, solve problems, adapt to change and make informed decisions. By tapping into statewide university research, MU Extension specialists provide Missourians with a wide range of programs in agriculture, community development, human environmental science, business development, youth development and continuing education. All MU Extension programs are reliable and relevant because they respond to the specific needs of Missourians. More information on this topic is available online at


Post a Comment

Let us know how you have been helped by this article or what you have learned from this story.

<< Home