“Customer Service Superhero” Workshop in Kimberling City Feb. 21, Time to Get Registered

Chrystal Irons, business development specialist
Tel: (417) 546-4431
Email: taneycountysbtdc@missouri.edu

BRANSON, Mo. -- University of Missouri Extension, Taney County SBTDC and the Table Rock Lake Chamber of Commerce are excited to announce: “Customer Service Superhero,” a workshop planned for 9 a.m. to 12 p.m., Thursday, Feb. 21 at First Christian Church in Kimberling City.

This three-hour workshop will focus on one of the most essential aspects of a good business, customer service. Topics on the program agenda include: how to handle difficult customers, discovering what is each employee’s “superpower,” what a company can do to make customers the hero and real life examples of great customer service.

"This workshop is a great opportunity for all people who deal with customers on a regular basis to increase their customer service skills. Ladona Weathers is a small business owner herself and has a passion aiding others to provide superior customer service," said Chrystal Irons, a business development specialist with University of Missouri Extension.

The cost to attend the workshop is $35 for Table Rock Chamber members or $45 for non-members. Advanced registration is requested.

For more information call (417) 546-4431 or email taneycountysbtdc@missouri.edu.

Participants can register for the workshop by contacting the Table Rock Lake Chamber of Commerce at (417) 739-2564.

Funded for the program comes, in part, through a cooperative agreement with the U.S. Small Business Administration.