Friday, January 31, 2014

“Guiding Conflict Resolution in the Workplace” workshop to be held in Branson Feb. 14

Contact: Chrystal Irons, business development specialist
Or Nellie Lamers, family financial education specialist
Taney County Extension
Tel: (417) 546-4431

BRANSON, Mo. -- University of Missouri Extension, Taney County SBTDC and Missouri Training Institute are excited to offer a “Guiding Conflict Resolution in the Workplace” class from 9 a.m. to 4 p.m. on Friday, Feb. 14, 2014 at Hawthorn Bank, 4675 N Gretna Rd, Branson.

This workshop is targeted toward small business owners, managers and employees who want to foster healthy conflict to promote creativity, innovation and improved team performance.

Family financial education specialist, Nellie Lamers, with University of Missouri Extension will be facilitating this information packed small business workshop.

Participants will learn to recognize the progressive stages of conflict; identify their own conflict management style; explore how to become more versatile in conflict management; learn to communicate effectively in tense situations; and explore a six-step process for working through conflict in a more collaborative way.

“When conflict escalates, it can cause serious problems for businesses. Often, it decreases morale, causes rework, and is detrimental to overall employee productivity.  This workshop is a great opportunity to learn how to promote healthy conflict, keep disruptive conflict to a minimum, and identify strategies to more effectively work toward conflict resolution when it does arise." said Chrystal Irons, business development specialist, University of Missouri Extension.

The cost to attend the workshop is $185.  Advanced registration is requested and can be done by calling (417) 546-4431 or emailing

This program is funded in part through a cooperative agreement with the U.S. Small Business Administration.  All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the view of the SBA.  Programs are extended to the public on a non-discriminatory basis.  Reasonable accommodations for person with disabilities will be made if requested at least two weeks in advance.

University of Missouri Extension programs focus on the high-priority needs of Missourians. Each county extension center, with oversight by locally elected and appointed citizens, is your local link to practical education on almost anything.


Post a Comment

Let us know how you have been helped by this article or what you have learned from this story.

<< Home